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  • HOW OFTEN PROGRAM UPDATE RELEASE COME?

    A# Generally every month, we do having minor and major update release with Universal New Features and Corrections in existing Product.

  • DO THESE NEW FEATURES ARE USEFUL AFTER PRODUCT IS MATURE RUNNING IN COMPANY?

    A# New features consist of New trends and business rule universally going on in Jewelry domain.

     

  • DO WE ARE BOUND TO PAY YEARLY MAINTENANCE ?

    A# Yearly maintenance is common Software policy as per IT standard.

    We recommen

  • WHAT IS YEARLY MAINTENANCE FEE PLAN AFTER PRODUCT SALE?

    A# The yearly maintenance fee is for Product install on Server ( Yearly)  and  Per Workstation as client (Yearly)

  • HOW LONG IS YOUR PRODUCTS TECHNOLOGY LIFE COMPETENCE TO TODAY IT GLOBAL STANDARD ?

    A# We follow the global standard and mark our Product technology life span for 5 years, but there after too our product keep running. 

  • HOW YOUR PRODUCT SOLUTION ARE BEST AMONG LEADING SOLUTIONS IN MARKET?

    A# Mostly leading solutions create platform and sale to different vendor to do customize  with high price for licensing platform.

  • DO THE OLD LICENSE KEY WORK ON NEW PROGRAM UPDATE?

    A# If license not expire and we have version update, that will remain as current key license.

  • IN CASE WE GIVE GAP OF 2-3 YEAR NOT TAKE THE MAINTENANCE PLAN AND 4TH YEAR WE WANT TO CONSIDER YEARLY MAINTENANCE PLAN, WHAT WILL HAPPEN IN THIS CASE?

    A# If year gap between without update version, some technical assistance required on update current version.

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  • WHAT WILL HAPPEN IF YOU LAUNCH NEW PRODUCT, AND STOP DEVELOPING OLD PRODUCT, HOW LONG YOU SUPPORT OLD PRODUCT ?

    A# We announce the New product launch on special promotional price for existing customer first.

     

  • WHAT WILL HAPPEN, IF WE NOT TAKE THE YEARLY MAINTENANCE PLAN ? DO OUR PROGRAM WILL STOP RUNNING?

    A# The program will keep running even if you not take the yearly maintenance plan.

    As f

  • WHAT ARE THE REASON TO LAUNCH NEW PRODUCT?

    A# There are couple of factors applied example;

    Technology, DATA Volume,  The codi

  • WHAT WILL HAPPEN, IF YOU DISAPPEAR FOR SUPPORT AND SERVICES OR YOU NO MORE REMAIN IN BUSINESS?

    A# In case company shutdown, we will hand over the same contract of current customer to new owner.

     

  • DO YOU HAVE SOME MESSAGE FOR EXISTING CUSTOMER, WHO ARE DISAPPOINTED?

    A# Yes, we do have.

    Main thing is manpower are not suitable or there style of working o

  • DO YOU CUSTOMIZE STANDARD SOFTWARE ACCORDING TO CUSTOMER REQUIREMENT ?

    A# First we analysis the scope of customization on system study. Generally with our rich experience,  Custom Invoice Printing, Sale Order printing, Quotation for

  • WE NEED SOME SPECIFIC INVOICE AND CUSTOM CLEARANCE DOCUMENT AS PER COUNTRY REVENUE LAW ?

    A# We do customize Invoice and other documents even though in Client’s Country local language.

     

  • HOW YOU MANAGE THE CUSTOMER CONFIDENTIAL INFORMATION ? WHAT ARE THE STANDARD YOU FOLLOW, PROTECTING THE RISK FACTOR?

    A#  1. We sign the confidential agreement with customer to assure protection regarding their information and business material.

  • WHAT ARE YOUR PRODUCT TECHNOLOGY LANGUAGE, TOOLS, DATABASE .. ETC USING FOR DEVELOPMENT ?

    A# We are using couple of language and tools for our various products. We do using  Dot.net, C++, PHP, JAVA, NEO 4J, MS SQL, Mysql, Maria DB, Mongo DB, Angular4,

  • DO YOUR PRODUCT ARE CLOUD BASE ?

    A# We having multiple products. Some are Cloud applications work on Brower and some are desktop Application connect Cloud database via IP.